Racheal Coutinho is a Customer Experience Specialist at Korelate Learning, where she focuses on creating smooth and positive experiences for everyone she assists. Known for her approachable and friendly nature, she enjoys helping people navigate their needs and takes pride in making every interaction clear and comfortable.

She holds two diplomas from Seneca Polytechnic — one in Business Development and another in Operations Management. This background has equipped her with strong organizational and communication skills, allowing her to manage tasks efficiently while maintaining a thoughtful and customer-focused approach to her work.

Outside of work, Racheal enjoys traveling, exploring new cuisines, watching football, and discovering different cultures. She loves trying new foods and experiences that bring people together, finding joy in both the simple and spontaneous moments of life.